Information We Collect

At Brightlogiczone, we collect information that helps us provide better budget education services to our users in Thailand and internationally. This includes personal details you provide when signing up for our programs, financial literacy assessments, and learning progress data.

We gather information through various means:

• Registration forms and contact information you submit
• Learning progress and course completion data
• Communication preferences and feedback
• Website usage patterns and interaction data
• Payment information for course enrollment (processed securely through third parties)
• Technical information such as IP address, browser type, and device information

We also collect information automatically when you visit our website, including cookies and similar tracking technologies to enhance your learning experience and provide personalized content recommendations.

How We Use Your Information

Your personal information serves several important purposes in delivering quality budget education. We use this data to customize learning paths, track your progress through our programs, and provide relevant financial literacy resources.

Specific uses include:

• Delivering personalized budget education content and course materials
• Tracking learning progress and providing completion certificates
• Sending course updates, educational newsletters, and program announcements
• Processing enrollment payments and managing subscription services
• Providing customer support and responding to your inquiries
• Improving our educational content based on user engagement and feedback
• Ensuring website security and preventing fraudulent activities

We also use anonymized data to analyze learning patterns and develop better educational resources. This helps us understand which budget concepts are most challenging for learners and where we can improve our teaching methods.

Information Sharing and Third Parties

Brightlogiczone does not sell your personal information to third parties. We share information only when necessary to provide our services or when required by law in Thailand or other applicable jurisdictions.

We may share information with:

• Payment processors for secure transaction handling (they maintain their own privacy standards)
• Email service providers for course communications and newsletters
• Analytics services to understand website usage (using anonymized data)
• Cloud storage providers for secure data backup and accessibility
• Legal authorities when required by Thai law or valid legal process
• Business partners only with your explicit consent for specific educational collaborations

All third-party service providers are carefully vetted and required to maintain appropriate data protection standards. We ensure they use your information solely for the services they provide to us and not for their own marketing purposes.

Your Rights and Data Control

As a user of Brightlogiczone services, you maintain significant control over your personal information. We respect your privacy rights under Thai data protection laws and international privacy standards.

Your rights include:

• Accessing your personal data and learning records at any time
• Correcting inaccurate information in your profile
• Requesting deletion of your account and associated data
• Opting out of marketing communications while maintaining course access
• Downloading your learning progress and course completion records
• Restricting certain data processing activities
• Filing complaints with relevant data protection authorities

To exercise these rights, contact us at help@brightlogiczone.com. We respond to most requests within 15 business days and provide clear explanations of any limitations that may apply to your request.

You can also update many account settings directly through your user dashboard, including communication preferences, profile information, and privacy settings.

Data Security and Protection

We implement comprehensive security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Our security practices follow industry standards and are regularly updated to address emerging threats.

Our security measures include:

• Encryption of sensitive data both in transit and at rest
• Regular security audits and vulnerability assessments
• Access controls limiting staff access to necessary information only
• Secure data centers with physical and digital protection
• Regular backup procedures to prevent data loss
• Incident response procedures for potential security breaches
• Staff training on data protection and privacy best practices

While we maintain strong security practices, no online service can guarantee complete security. We encourage users to protect their account credentials and report any suspicious activities immediately.

In the unlikely event of a data breach affecting your information, we will notify affected users within 72 hours and provide clear guidance on protective steps you should take.

Data Retention and Deletion

We retain your personal information only as long as necessary to provide our educational services and comply with legal requirements. Different types of data are retained for varying periods based on their purpose and legal obligations.

Retention periods include:

• Account information: Retained while your account is active, plus 3 years after closure
• Learning progress data: Retained for 7 years to support transcript requests
• Payment records: Retained for 7 years as required by Thai accounting laws
• Communication records: Retained for 2 years for customer service purposes
• Website analytics: Anonymized data retained for 2 years
• Marketing preferences: Retained until you opt out or request deletion

When retention periods expire, we securely delete or anonymize your data. You can request earlier deletion of most data types, though some information may be retained for legal compliance or legitimate business purposes.

Deleted data is permanently removed from our active systems within 30 days, though backup copies may persist for up to 90 days before complete removal.

International Data Transfers

As an online education platform serving students globally, we may transfer your personal information outside Thailand to countries where our service providers operate. We ensure appropriate safeguards protect your data during international transfers.

Transfer safeguards include:

• Standard contractual clauses approved by data protection authorities
• Adequacy decisions recognizing equivalent protection levels
• Certification schemes ensuring appropriate data protection standards
• Regular assessments of transfer recipient countries' privacy laws
• Additional security measures when transferring to countries with weaker protections

We primarily use service providers in countries with strong data protection frameworks, including those within the European Economic Area and countries recognized as providing adequate protection.

Before any international transfer, we assess the privacy risks and implement necessary safeguards to maintain protection standards equivalent to those required in Thailand.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your learning experience, remember your preferences, and analyze website usage. These technologies help us provide personalized content and improve our educational services.

We use several types of cookies:

• Essential cookies: Required for basic website functionality and security
• Preference cookies: Remember your settings and language choices
• Analytics cookies: Help us understand how you use our website
• Marketing cookies: Deliver relevant educational content and course recommendations
• Third-party cookies: From integrated services like payment processors

You can control cookie settings through your browser preferences, though disabling essential cookies may affect website functionality. We respect "Do Not Track" signals where technically feasible.

Most cookies we use expire within one year, though some preference cookies may persist longer to maintain your settings across visits.

Children's Privacy Protection

Brightlogiczone's budget education services are designed for adult learners aged 18 and above. We do not knowingly collect personal information from children under 18 without parental consent, in compliance with Thai privacy laws and international standards.

If we discover we have collected information from a child under 18:

• We immediately suspend the account and cease data collection
• We contact parents or guardians to obtain proper consent
• We delete collected information if consent cannot be obtained
• We implement additional verification measures to prevent future occurrences

Parents who believe their child has provided information to us can contact help@brightlogiczone.com for immediate assistance and data removal.

For users aged 16-17, we require parental consent before collecting any personal information and provide additional privacy protections appropriate for younger users.

Policy Updates and Changes

We regularly review and update this privacy policy to reflect changes in our services, legal requirements, and privacy practices. Significant changes are communicated clearly to all users with appropriate notice periods.

When we update this policy:

• Minor clarifications take effect immediately upon posting
• Significant changes require 30 days advance notice via email
• Changes affecting your rights include opt-out opportunities
• Version history is maintained for transparency
• Key changes are summarized in plain language

Continued use of our services after policy updates constitutes acceptance of the revised terms. If you disagree with changes, you may close your account before the effective date.

We encourage users to review this policy periodically, particularly before providing new types of information or using new features of our educational platform.